Privacy Policy

1) Scope

This Privacy Policy applies to information collected through our website and our communications with prospective learners, current learners, and other visitors. It covers personal information in both digital and, where applicable, administrative records related to delivering educational services.

2) Who we are

Northern Maple Learning Academy is a Canada-based school providing online courses, webinars, intensives, and masterclasses in languages, AI, programming, digital skills, and personal development.

Our primary contact details are listed in the site footer and in the “Contact for privacy requests” panel on this page.

3) What personal information we collect

The types of personal information we may collect depend on how you interact with us:

• Contact information such as your name, email address, and phone number when you contact us or request admissions support.
• Program interest information such as the course or format you are interested in, preferred dates, and learning goals you share with us.
• Communication records such as messages you send to us and our responses (for example, email threads).
• Basic technical data such as device and browser information and usage data that may be collected through cookies or similar technologies. For details, see our Cookie Policy.

We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, contact us so we can address the issue.

4) How we use personal information

We use personal information for purposes consistent with operating an educational school, including:

• Responding to inquiries and providing admissions guidance.
• Sharing scheduling information and relevant program details you request.
• Operating, maintaining, and improving the website and user experience.
• Providing learner support and administrative communications.
• Managing security and preventing fraud, abuse, or other harmful activity.
• Complying with applicable legal and regulatory obligations in Canada.

5) Legal basis and Canadian compliance

We handle personal information in a manner consistent with Canadian privacy principles, including obtaining consent where required and using information for purposes that a reasonable person would consider appropriate in the circumstances.

If you withdraw consent for certain uses, we may not be able to provide specific services or respond effectively to certain requests.

6) Cookies and similar technologies

Our website may use cookies and similar technologies to support essential functions, preferences, and site performance. You can review how cookies are used and how to manage your choices in our Cookie Policy.

7) Sharing and disclosure

We may share personal information in limited circumstances, such as:

• Service providers who support our operations (for example, hosting, email delivery, or security services) and who are required to protect information and use it only for authorized purposes.
• Legal and regulatory disclosures when required to comply with applicable laws, lawful requests, or to protect our rights, safety, or property and that of learners and the public.
• Business transitions in the event of a merger, reorganization, or sale, where information may be transferred subject to appropriate confidentiality and privacy safeguards.

We do not sell personal information.

8) International access and cross-border processing

Because our programs are online, you may access our services from outside Canada. Depending on the systems used to deliver services, personal information may be processed or stored in Canada or in other jurisdictions by service providers acting on our behalf. In such cases, personal information may be subject to the laws of those jurisdictions.

We take reasonable steps to require appropriate protections when using service providers.

9) Data retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including to meet administrative needs, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods can vary depending on the nature of the information and the context of your interaction with us.

10) Safeguards

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11) Your choices and rights

Depending on your circumstances and applicable Canadian privacy requirements, you may request:

• Access to personal information we hold about you.
• Correction of inaccurate or incomplete personal information.
• Withdrawal of consent where processing is based on consent, subject to legal or contractual restrictions.

To make a request, contact us using the details on this page. We may need to verify your identity before fulfilling a request.

12) Third-party websites

Our website pages may reference internal pages such as Courses, Schedule, Experts, FAQ, and Contact. If you navigate to any third-party website from your own environment, their privacy practices apply. This Privacy Policy applies only to Northern Maple Learning Academy.

13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of this page indicates when it was most recently revised.

14) Educational disclaimers

• All materials are provided for educational purposes only.
• Experts may participate as invited specialists; participation can vary by cohort and schedule.
• No financial, career, or professional guarantees are made or implied.